We're Better Live
We're not therapists, but we're really good listeners. The best way to find out what we're like is to talk to us, and we'd love to hear what you're building. No ticket number, no chatbot maze. We'll get back to you ourselves, usually within a business day.
Not sure if we're the right fit yet? Say that too. We'd rather point you somewhere better than waste your time.
A few answers while you wait for us
What happens after I reach out?
No mystery, no pressure. First, a fit call: we learn about your project and you learn about us. Second, a proof of concept walkthrough built around your actual use cases. Third, a proposal walkthrough where we go through pricing and scope together, line by line. Finally, you meet our Customer Success team, or anyone else you'd like, to make sure we're aligned on everything you want to achieve. We'll take as many meetings as you need to make the right call. If we're not a fit, we'll tell you.
Can I get a demo on the first call?
We can give you a quick walkthrough. But our goal on that first call is to learn your requirements and understand how your team works, so we can build a proof of concept that covers your real use cases. The deep-dive demo usually happens on the second call, once we know it's a fit.
Will I get pricing on the first call?
Yes, you'll get a ballpark range. Exact pricing comes in the proposal, once we understand your requirements, so there are no surprises later.
Will I talk to the same person each time I reach out?
Often, yes. Our support team is small enough that you'll likely reach someone who knows your account.
What onboarding and support packages are available?
We offer a number of Premium Services options. From onboarding dedicated Solution Architects to onsite training and consulting, we're here to make sure you roll out the best solution. Reach out to us to understand the options. We also have custom support packages if you need to tailor the exact experience with our support team.