How a Poor Headless CMS RFP Can Leave Your Project DOA
Tips on what not to do when drafting a headless CMS RFP


Choosing the right headless CMS unlocks speed, scalability, and security. But many times, projects never get off the ground. That’s because the RFP (Request for Proposal) that initiated the process was misaligned.
It happens more often than you think, as evidenced by the following stats (all figures USD):
- 20% of RFPs go unfinished, costing organizations $725,000 in lost revenue.
- 18% of public sector IT projects exceed their budget by an average of 25%.
- 1 in 6 public sector IT projects exceed their budget by 200% AND their schedule by 70%.
A poorly crafted RFP slows progress, increases costs, and can leave your project dead on arrival.
Look at it this way: an RFP is like the first line of code in your headless CMS project. Nail that, and everything else fits in seamlessly.
But if that first line is wrong, every line that follows inherits the flaw.
Why RFPs Become Roadblocks
A headless CMS RFP is designed to give vendors like Agility CMS the blueprint for solving your content challenges. If it’s full of gaps, it soon creates more problems than it solves:
Issue |
Impact |
Result |
Ambiguity |
Generic statements like “We need a headless CMS” without additional context. |
Vendors provide boilerplate answers that do not address your real needs. |
Prescriptiveness |
RFP becomes a rigid feature checklist. |
Vendors focus on ticking boxes rather than solving for your outcomes. |
Siloed |
The RFP is written from one viewpoint (e.g., developers) and ignores other users (e.g., marketers). |
Blind spots and poor adoption by key stakeholders. |
Contemporary |
The RFP is stuck in the present and ignores scalability, integrations, and future growth. |
Short-term fixes that strain and fail to meet evolving, long-term needs. |
Add it all up, and you’re flying with blinders on into a very expensive decision that could become very costly, very quickly.
Four Ways Bad RFPs Kill CMS Projects
- You Chose the Wrong Vendor: On paper, sure, the CMS checks all the boxes. But it doesn’t fit within your workflows. It doesn’t work with your tech stack. And it can’t adapt to your long-term vision. Now what?
- Endless Delays: As mentioned earlier, a weak RFP is trying to meet undefined requirements. It cannot. As a result, teams must revisit decisions or pivot on the fly, causing deadlines to slip. Now what?
- Runaway Costs: Whatever you planned to spend isn’t enough with surprise add-ons, integrations, and scope creep to pay for. Now what?
- Low Adoption: A poor RFP will result in a headless CMS that handcuffs marketers and developers, so they don’t bother using it. Now what?
Five Red Flags for Internal RFP Reviewers to Watch Out For
Once an RFP lands on your desk or in your inbox, here’s what you should look for before providing your stamp of approval:
- No Content Governance Requirements: If your RFP doesn’t define user roles, permissions, or workflows, you risk choosing a headless CMS that won’t meet your content or approval standards.
- Nothing About Content Migration: Omitting details about how legacy content will be audited, structured, and ultimately migrated to your new headless CMS is a big – and costly – red flag.
- Unclear Performance and Availability Needs: An RFP without details on SLAs for uptime, backup, or recovery leaves you exposed to future reliability and scaling issues.
- Missing TCO Calculations: An RFP that looks at license costs only without considering implementation, integrations, training, and long-term scaling is incomplete and ineffective.
- No Roadmap: Leaving out current and future integration requirements risks selecting a headless CMS that won’t fit into your digital stack.
These are the blind spots that internal reviewers should flag early. Because once the RFP goes out, that’s it. The entire trajectory of the project has been established.
Why This All Matters
A poorly written RFP is frustrating in so many ways. It hemorrhages resources from the beginning. It erodes confidence and sets the stage for much larger cost and timeline disasters later. When the risk is that large, the quality of your RFP goes beyond ensuring there are no spelling mistakes or grammar issues.
It must be clear, strategic, and future-focused. Or else the headless CMS you select will be the exact opposite.
The difference between those two outcomes isn’t luck or choosing poorly. It starts with the quality of your RFP.

About the Author
Christopher Kislinsky is an Account Executive at Agility CMS. He brings five years of experience in sales and customer engagement within the SaaS and digital experience industries, helping enterprise organizations find the right solutions to scale and succeed.