We are pleased to announce the April 2018 update to the Agility Platform. We've got some amazing new capabilities and integrations to talk about!
- Import and Export functionalities that have been rebuilt and re-imagined to give you more control of your data
- We are adding Global Help, Live Chat and Contact Us functionality directly into the Agility Content Manager
- Starting with a few select customers, we will be enabling full time HTTPS support within the Content Manager
Learn more by watching videos here.
Import and Export – Rebuilt and Re-imagined
A rebuilt tool for importing and exporting Pages and Shared Content that will allow multiple pages, modules, content and linked content to be exported and re-imported easily and reliably.
This will allow for mass-import and export to and from Agility that includes LINKED CONTENT, which previous imports did not allow for.
This will be a major benefit for folks who wish to do translations from an export of an existing language, or for those wishing to do a manual find/replace of text in many places throughout the system.
Support / Help Desk Integration
We are adding Global Help, Live Chat and Contact Us functionality directly into the Agility Content Manager.
This allows for our global documentation wiki (located at https://help.agilitycms.com) to be integrated more deeply within Agility, as well as the the ability for customers to initiate a support request or to chat with on online support associate within the Content Manager itself.
Support Tickets associated with a user’s account will also be shown within the Content Manager.
Keeping track of support requests will be more seamless, and we will be creating more documentation to help customers get things done more quickly, while still maintaining the human touch.
Adding a Comment To A Support Request
Full Time HTTPS
Starting with a few select customers, we will be enabling full time HTTPS support within the Content Manager. Previous to this update, after you login, the Content Manager would switch out of SSL mode. We did this to prevent mixed mode content errors with external resources, legacy input forms, and assets. Moving forward, all of these will be loaded through SSL.
Fixes, Tweaks, etc.
There are always a lot of little things that don't get the big headlines, but make a big impact when it's important to you and your workflow. We've made several tweaks and fixes to the system in addition to the items mentioned above.
You can find all the details on our Help Centre under Release Notes.
Questions? Comments? Let us know!
We are committed to your success, and we want your feedback on how Agility works for you, or how you think it could work better. Please feel free to reach out and get in touch with us.