An Inability to Scale
McKesson needed to store and deliver content at scale but their previous CMS provider didn't give the company the support it needed to thrive. This lack of guidance resulted in a frustrating experience for employees.
Here's a summary of McKesson's pain points before implementing Agility CMS:
- A vast number of content pieces
- Poor employee experience
- Clunky employee portal
- Lack of support
Agility CMS Delivers a Revamped Employee Experience
Thanks to Agility CMS' microservices-based approach, McKesson gained the tools it needed to provide a solid, centralized employee experience. With Agility's agile platform, employees can reuse components and share content with customers and other employees, enabling faster communication and less chaos in the workplace.
"What I like most about the Agility team is their responsiveness and great attitude. No request is too small or too large, and they always get back to us with a prompt response. The Agility CMS platform provides us with the flexibility to shape our products to suit our business needs better, yet gives us the framework to build and maintain a robust digital presence. We value our relationship with Agility!"
— Nitin Anant, Sr. Product Manager, Program and Product Management at McKesson