The Feedback Loop is more than just a way for you to share feedback with us. It's the journey your feedback takes from idea to implementation and we keep you looped in from start to finish.
Once your feedback is received, we don't just listen to it; we champion it. Our entire team gathers weekly to carefully review submissions, categorize them, and commit to action items based on their scope and nature. To ensure you're always in the loop, your Customer Success Manager (CSM) will keep you informed through regular emails, providing updates and follow-ups as necessary.