Support

We're here to help. 

The Agility CMS Team provides on-going professional services and support to ensure that our customers are successful.

Training Packages

Project Management

Customer Support

Training Packages

Agility CMS offers three levels of training sessions: Getting Started for beginners, Refreshers for users that require a little reminding and Deep Dives for intensive walkthroughs of advanced functionality. We can also customize sessions, too.

Editor Training

Whether you're a newbie, want to learn an advanced feature – we provide all content editors with the know-how to master Agility CMS.

Developer Training

As a developer, you have to constantly learn and master new skills. Let us help you kick start your Agility CMS development or integration.

Architecture Training

Your end product is only as good as your architecture. We'll help you implement best practices for content structure and more.

From training to project management (and beyond), our team is ready and available to make sure that you get the best Agility CMS experience.

Project Management

Our project managers (PMs) understand the entire process of developing a content-managed site, and are able to catch issues early to keep everything running smoothly.

Open Communication

Our PMs stay in constant contact with customers during the planning and implementation of a digital solution.

Clear Timelines

Our PMs set deadlines for all aspects of a digital solution's build in order to keep projects on time for launch dates.

Scope Creep Prevention

A common bottleneck is scope creep – uncontrolled changes or the surprise addition of new features. Our PMs keep scope creep at bay.

When we survey our customers about their experience working with Agility CMS, our Customer Support is consistently rated as our top value-added benefit.

Customer Support

We take support seriously. Our Support team is quick-to-respond and always ready to lend a helping hand.

In-house Support Team

The Support Team is located in our Toronto office, and works with our developers and project managers to resolve issues and answer questions.

Quick Response Times

The Support Team is quick to follow-up with all users regarding the tickets they create, and will start working on finding the best solution ASAP.  

The Best Solutions

We will always find the best solution for every ticket that comes through our support funnel. We guarantee that all inquiries will be answered and actioned quickly.

Schedule Your Demo

Want to see Agility CMS in action? Leave your name and email, and we'll get back to you ASAP to set up your demo.